Need a handover
Give your colleague the context, so the visitor does not have to start again.
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Who
Who is the visitor?
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Context
Company, role, or current system, where relevant.
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Why
What problem or requirement brought them here?
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Discussed
What have you already covered?
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Next
What do they need next?
Example
“This is Anna from a 2,000-user manufacturing company. They run Microsoft 365 today, are exploring on-premises collaboration for a regulated environment, and want to understand migration and mobile access.”
Weak handover
“This is our technical guy.”
That makes the visitor restart the conversation.
Remember
A warm handover saves time and shows the visitor we listened.