Booth suddenly busy
Work shorter and faster. Keep the chain intact.
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Acknowledge
Make eye contact with waiting visitors.
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Qualify fast
Ask one or two quick qualification questions.
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Capture
Capture contact details before they disappear.
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Route
Send the visitor to the right person or station.
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Focus
Keep demos focused on what they asked for.
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Next step
Confirm what happens next.
Remember
Nobody becomes invisible. Never lose the chain.
Boss Level
Six Visitors Arrive at Once
Six visitors arrive while a demo is already running.
Best response:
- Sales engages and qualifies two visitors.
- Booth Operations acknowledges someone waiting.
- Presales continues with already-qualified visitors.
- Sales or Operations catches the person starting to wander away.
- A secondary station opens if useful.
- Everyone protects capture and next steps.
The goal is not to give everyone a long conversation immediately. The goal is that nobody feels ignored and no valuable contact disappears.